Computer FAQ's

We're always happy to answer your questions. We want to provide you with exceptional service and help you understand how to use your computer and other technology.

 
 
Q: What is the best Anti-Virus software?
A: We recommend Microsoft Security Essentials (which is free.)
If you need more features than MS Security Essentials offers (such as parental controls), then we recommend Trend Micro or Eset Nod 32. These 3 programs have consistently eliminated the most problems with the least amount of worries.
 
 
Q: Do you come to my home?
A: Yes. We come to your home or your place of business to repair your computer. That way you don't have to worry about taking apart or putting back together your machine with all the cords, etc. We do that for you.
 
 
Q:  What brand of desktop computer do you recommend for a home computer user & why?
A: Coming soon!
 
Q:  What brand of desktop computer do you recommend for a business computer user & why?
A: Coming soon!
 
Q: What brand of laptop computer do you recommend & why?
A: Coming soon!
 
Q: What telephone system brand do you recommend and why?
A: For more information on phone systems Please contact us at 435-632-0770
 
Q: My computer seems really slow. It used to be faster. Is there anything simple I can do to make it go faster?
A: Coming soon!
 
Q: Sometimes my computer freezes. Why does it do that and is there anything I can do to fix it?
A: Coming soon!
 
Q: My computer isn't connecting to the internet. Can I fix it myself?
A: The quickest and easiest thing to try irebooting your router and cable modem or DSL modem. If this fails then feel free to contact us to get it fixed.
 
Q: How often should I update my computer's drivers?
A: Coming soon!
 
Q: How do I know when I should get a new computer?
A: The typical life span of a computer is 5 years (though some do last much longer). Most warranties are only good for one year and are limited. If you have purchased an extended warranty they typically are only good for 3 years. With hardware technology changing so quickly and software changing to keep up with the hardware it is best to stick to a 3-5 year plan, but dont throw away you old computer let us recycle it for you.

Still have a question?

Phone: (435) 632-0770
Email: info@epsilontechgroup.com

 

Contact us TODAY to keep your technology running smoothly. 
If you have an immediate problem, give us a call at 435-632-0770